FAQ
FAQ

WHAT I MUST MAKE WITH MY IMAGES?

1 - Before it is necessary that you enroll to our site compiling a simple questionnaire (form) that she regards your personal data.

In this phase you will have to indicate also the store near which you mean to withdraw your orders.

2 - You will receive an email of confirmation of the happened recording, with login and the password from you chosen. With these you will be able connetterti to the www.udvw7ygi_stampa.it site and to unload the software dedicated to your computer for the shipment and the modification of the files.

3 - Now you are ready in order to send your orders to us.

 

HOW I MAKE TO PAY?

The payment systems are simplest and you can choose what you prefer between:

A) To pay directly in store to the withdrawal of your order.

B) To pay in mark being received the press for mail registered letter

 

QUAL'E' THE DIFFERENCE BETWEEN THE MADE PRESS WITH PRINTING MINE AND YOURS?

The answer is simple. We print on the true photographic paper, that traditional one in order to mean to us, cioe' with chemical development… and to not inferior an identical cost if to the traditional press from rullino. Can farti a question we? … you have never made the accounts than it comes to you to cost to print in house? It calculates the cost of the paper dealt for “photographic quality”, you not properly cheap add the cost of the cartridge of the black one and the color () and at last you add the time that you have employed for impaginare, to rotate etc the first times can be a pleasure to then make it but (for experience) us tired and at the end you meetings with printing in an angle and cartridges more usable sand banks… you have not saved?

 

Ok, is convinced to me, that type of files I must send?

You can directly send the files to us of your machine types them without having to make absolutely null, commonly are files in format .JPG, but you can send also your elaborations to us of Photoshop, CorelDraw, Paint etc, purche' your images are saved in format JPG. It takes advantage of if you can the hours early risers in order to send your orders to us, the morning lines are freer and will send yours files in faster way.

 

I HAVE NOTICED THAT THE PHOTOS HAVE TWO EDGES WHITE MEN TO SIDES, PERCHE'?

It blots some traditional to seam and it blots some to them reflex types have them a relationship as an example sides of 2:3 like the 10x15, the 20x30, 30x45 the etc. It blots some types them compact have instead a relationship sides of 4:3 (formed television traditional) and therefore they are comparable to a format type 10x13, 12x16 etc. Choosing the not apt format of press erroneously, the images will have to sides a small edge white man.

 

But then as I can make if I do not want the edges white men?

You must know as your camera works: if 3:2 or 4:3 and to choose therefore the more appropriate format. If this thing puts to you in difficulty can semre send an email to us with a photo realized with your machine and we will give to all the explanations to you of the case. In any case he considers that to 90% nearly all the cameras type them work in 4:3 therefore if you want your photos without edges to sides you will have to only use the formats marked with this relationship. The same rule is worth your camera in the event works with a relationship 3:2.

 

There is the POSSIBILITA' THAT MY IMAGES COME PUBLISHED IN INTERNET?

Absolutely not!

The laboratory tratterra' your images single the necessary time for the press, and after the verification of the order, will come automatically eliminated from the system.

 

PERCHE' SOME RECEIVED PRESS ARE DARK CLEAR PIU' OR PIU' REGARDING MY MONITOR?

This is a delicate topic that regards the calibration color. If the photos that you have released you appear on the display of the machine type them clear and clear, you will not have some type of problem on press. A lot often in order to see better, on the house monitor comes according to varied brightness and the contrast the light that is found in the room. These variations are only visual and they do not influence your images physically. The only council that we can darti is that one to print some image to which always making reference in the arc of the time. You choose variegate, clear, dark, colored images, and of tax the monitor in such way to see the image the most possible neighbor to the press and, once finished, it saves the formulations of the monitor. However in case of necessita' important, you can contact to us for having clarifications in merit.

 

QUAL'E THE CORRECT DIMENSION OF THE ROWS TO SEND?

The present table in the menu “Info files” extension which is the values advised in pixel in order obtaining of the optimal press. Naturally it is possible to send rows of inferior dimensions but this involves a decay of the qualita' of press. To send files of dimensions much greater regarding the dimension of press demanded not door instead some qualitative benefit on the press but door instead to a useless lengthening of the times of shipment of the order.